Shipping policy

At Vaioa, we’re committed to getting your order to you as quickly and smoothly as possible.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays). You’ll receive a confirmation email once your order has been dispatched.

Estimated Delivery Times

After dispatch, estimated shipping times are as follows:

  • United States: 4–12 business days

  • United Kingdom: 4–12 business days

  • Australia: 4–15 business days

  • Canada: 4–15 business days

  • New Zealand: 4–15 business days

  • Rest of World: 6–20 business days

Please note that these timeframes are estimates and may vary slightly depending on local customs and postal services.

Tracking

Once your order has been shipped, you’ll receive a tracking number via email to monitor your delivery.

Shipping Support

If you experience any issues with your order or haven’t received your package within the expected timeframe, please reach out to our customer support team at info@vaioa.com and we’ll be happy to help.